Service tenet:
High quality and efficiency, best service
Service goal:
Provide customers with reliable products and high quality & efficiency service, and keep long-term cooperation.
Service principle: In order to provide best services, we are on the principle of responding timely, servicing normatively, settling effectively.
Service content:
Service free: Five years warranty after bank transfer.
Service paid:
Failure that customers tear down the equipment without permission.
Failure that customers’ improper operation or atrocious weather or overload caused by power system unearth.
Natural calamity, such as the lighting strike or other loss caused by natural disaster.
Maintain that exceeded warranty, maintenance costs will be needed.
Update software:
Free to update software forever.
After service hotline:
We provide 7*24 hour hotline service: if you have any problem when using the equipment, welcome to contact us without hesitation, our personnel will provide you effective service.
